Join us next Wednesday at 2pm ET to get an insider’s view of what the two companies bring to the table, and how we are uniquely positioned to take on these challenges. You can also call 202 from your O2 phone or ring 08 from a landline. After three incorrect passwords are entered, the Password Assistance tool prompts members to create a new password. However, in doing so, Virgin Pulse’s services have quirks and problems with their platform and software that make it aggravating to use at times on the end-user side of the platform. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Your username is not necessarily your email address, unless you set it up that way. Whichever is easier for you Heads up If your account is no longer active, youll have to log in with your username. If not, update the app to its latest version. If youre on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. If your records match, an email will be sent with further instructions. We have implemented a locking mechanism to help protect member accounts from unauthorized use. 1) Go to the App Store or PlayStore on your phone and check if you are using the latest version of the Pulse app. To update your password, navigate to the log-in page for the Virgin Pulse mobile app, type in the email address associated with your Virgin Pulse account, and tap the Forgot Password link. Open the Virgin Pulse mobile application. Download the Virgin Pulse mobile application onto a supported device. We’ll be able to deliver even greater value to clients and members through the combination of our innovative technology and deep expertise that will significantly improve member decision making and behavior. It’s an exciting time! We apologize for any inconvenience regarding the locking of your Virgin Pulse account. How to log into the Virgin Pulse mobile application. Our new organization is creating the most comprehensive employer health platform in the market to solve some big challenges: improve health outcomes, reduce healthcare costs, and enhance the member experience. I’m happy to share that Virgin Pulse and HealthComp have completed our merger!Īs our CEO Chris Michalak commented, “We are stronger together as one purpose-driven organization with the technology, talent, and opportunity to radically change how people engage with and navigate the healthcare ecosystem.”
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